Frequently Asked Questions
Everything you need to know about your Superfeet journey.
How do I know which Superfeet insole is right for my shoes?
We categorize our insoles by activity and volume. High-volume insoles are best for roomy footwear like hiking boots, while low-volume insoles are designed for slim-fitting shoes like dress shoes or cleats.
What is your return policy if the insoles don't fit?
We offer a 60-day satisfaction guarantee. If you aren't satisfied with the comfort or fit of your Superfeet, you can return them for a full refund or exchange, even if they have been trimmed to fit your shoes.
How long do Superfeet insoles typically last?
Superfeet insoles are built for durability and generally maintain their shape and support for 12 months or 500 miles, whichever comes first.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Can I wash my Superfeet insoles?
Yes, you can hand wash them using mild soap and lukewarm water. We recommend air drying them away from direct heat sources; do not put them in the washing machine or dryer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.